Gentoo Group

Why Gentoo chose Work Networks

Work Networks offered the perfect balance of usability, housing sector understanding and genuine partnership. Weekly planning sessions and a structured, people-first rollout meant the entire transition, from contract signing in April to go-live early August, was smooth and stress-free. Gentoo’s IT team found the migration effortless, and communications colleagues described it as “the easiest project we ran this year”.

​

The impact was immediate: over 60% of colleagues were active in the first two weeks.

 

A platform colleagues actually use

Following launch, Gentoo focused on building real engagement, not just adoption. The internal communications team shifted key updates away from email to encourage habitual use. With the analytics in Workvivo the team can understand impact and content: who they are trying to reach and what the message should achieve.

 

How engagement grew:

​

●      A new “Friday Focus” digest with weekly content summary

●      Short, clear updates support remote and frontline teams

●      Shout-outs, awards and appreciation posts to boost morale

●      Exec leaders began posting, commenting and responding, improving visibility.

​

The platform quickly became the place colleagues go to stay informed, feel connected, and celebrate achievements, driven by enthusiastic users who encourage others to the platform.

​

Cultural Impact

Workvivo, implemented by Work Networks, has played a major role in strengthening connection across the organisation. Colleagues increasingly describe Gentoo as feeling more “together” and increasingly confident in its organisational voice. Leadership is accessible, recognition is widely visible, and teams across the business are engaging more readily.